Terms & Conditions

General

A "Quest" means Quest Professional.

B The "Student" means the person named as student on the enrolment form.

C The "Fee Payer" means the person with whom Quest contracts for the provision of training for the student.

D "Training" means the provision of specified training programmes as described in the prospectus, website and associated literature. The content of each training programme may from time to time be altered at the discretion of the Quest and no warranty express or implied is given regarding timing, content or quality.

E All agreements made between Quest and the fee payer for the provision of training (called the "Contract"), shall be subject to these Terms & Conditions. A contract is formed between Quest and the fee payer when Quest accepts the enrolment for a student on a training programme.

F Any representation made by Quest prior to the contract, whether orally or in writing, is expressly excluded.No servant or agent of Quest has any authority to vary or add to these terms and conditions except with Quest's confirmation in writing, signed by the Business Manager.

G Quest reserves the right to refuse an application by the fee payer for a student.

H Quest reserves the right to change the timing and/or content of any training programme and to substitute any tutor at any time.

Fees

A non-refundable £100.00 enrolment fee will be required upon enrolment. This will temporarily reserve a student’s place on their selected training programme, until a further deposit is requested.

A non-refundable deposit of £700 against the first term’s fees is requested by Quest when places for a particular training programme become limited.

Fees will be invoiced and are payable ten working days prior to commencement of the training programme. No student will be allowed to commence a training programme unless payment in full has been received. Quest shall be entitled to increase the fees at its discretion.

Quest shall be entitled to charge interest on any amount outstanding 30 days after the due date for payment, at the rate of five per cent above the base rate of the NatWest Bank plc then in force.

Notice

Fees are not refundable, nor can any reduction be made for absence. Once the training programme has commenced the person signing the enrolment form is liable for the fees for the whole training programme. If a fee payer wishes to cancel a reserved place on a training programme, three month's clear notice in writing must be received by Quest prior to the start date of that training programme. If such notice is not given, all fees will be due and payable. Quest reserves the right to cancel a training programme if the minimum number of students have not enrolled.

Special Educational Needs

It is important that Quest is fully informed of any special educational needs such as dyslexia or dyspraxia. Extra time may be offered in external examinations, provided that this is on the recommendation of a valid educational psychologist's report.